Co-Managed IT Services.

Our Co-Managed IT support model combines the best of both worlds - your internal expertise and our managed service capabilities.

You decide how to best utilise both teams, ensuring you get maximum value from your internal staff while leveraging our expertise for additional support and specialised knowledge.

Running a modern IT department is a momentous challenge.

Managing IT infrastructure in today's rapidly evolving digital landscape presents significant challenges. Your internal IT team is stretched thin, juggling day-to-day operations while trying to stay ahead of cybersecurity threats, implement new technologies, and drive strategic initiatives. Critical projects get delayed, routine maintenance tasks pile up, and your team struggles to develop specialised expertise across all the technologies your business depends on. During peak periods or major implementations, your resources are overwhelmed, while maintaining a full-time staff with every necessary skill set is cost-prohibitive. You need access to specialised expertise for complex projects, but don't want to lose the invaluable knowledge and control your internal team provides. Meanwhile, the pressure to innovate, optimise costs, and maintain robust security continues to mount.

Does the below sound familiar?

  • Rapidly changing business requirements?

  • Lack of internal skills to support an ever-complex user base?

  • Overrunning budgets?

  • Struggling to attract sought-after talent?

  • Unsure of your future strategy?

  • Unsure of your security and compliance posture?

  • Unable to determine supplier performance relative to the market?

  • No time for training and upskilling?

  • Not sure where you should be innovating?

  • Internal team feeling burnt out?

How does a Co-Managed service with Quantiva solve the challenge?

We work alongside your existing IT team, providing the additional resources, specialised skills, and strategic support you need - exactly when you need them. You maintain control and leverage your team's valuable institutional knowledge while gaining the flexibility to scale support up or down as demands change. This collaborative approach means you can finally move forward with critical projects, ensure comprehensive system maintenance, and access expert guidance without the overhead of additional full-time staff. Most importantly, your internal team is empowered to focus on strategic initiatives that drive your business forward.

Our Co-Managed support.

End User Support

Our seasoned team brings decades of experience in delivering exceptional end-user support across diverse business environments. From managing complex enterprise-wide software deployments to resolving daily technical challenges, we combine technical excellence with outstanding customer service.

Security

We leverage industry-leading frameworks to deliver comprehensive security solutions, from threat monitoring and incident response to vulnerability assessments and security awareness training. Whether implementing zero-trust architectures or managing complex compliance requirements, we provide the expertise needed.

Cloud & Infrastructure

We help organisations implement and manage multi-cloud and hybrid solutions. Our specialists provide migration assistance, ongoing optimisation, and comprehensive management services that align to your business requirements, whilst prioritising reliable, scalable and cost effective service.

Service Management

Providing you ITIL-aligned processes with ongoing service optimisation, and comprehensive governance. We will align your IT operations with your business requirements, supporting you to maintain effective IT service frameworks, focusing on consistency and reliability - prioritising delivery that enhances the end user experience.

Networking

From implementing secure enterprise-wide network architectures to optimising performance for mission-critical applications, we combine technical excellence, management and seamless connectivity, minimising downtime, and providing strategic guidance to support your organisation's evolving needs.

Operations

Focusing on efficiency and continuous improvement, we will guide your process optimisation, performance monitoring, and operational oversight, aligning your day-to-day activities with your business objectives. Core to this is prioritising resilient, adaptable operational frameworks that minimise disruptions.

Our Microsoft services and support.

Microsoft 365

Comprehensive Microsoft 365 implementation, migration, and 24/7 technical support from certified specialists to maximise your team's productivity

  • Tailored training programs and strategic consulting services that align Microsoft 365 capabilities with your unique business goals

    Flexible licensing and subscription management that scales with your business growth, ensuring optimal value and cost efficiency

    Custom security solutions to protect your sensitive data, defend against cyber threats, and maintain compliance with industry regulations

Microsoft Azure

Comprehensive Azure implementation, migration, and 24/7 technical support from certified specialists to maximise your cloud infrastructure performance

  • Custom security solutions to protect your cloud workloads, defend against cyber threats, and maintain compliance with industry regulations

    Tailored architectural guidance and strategic consulting services that align Azure capabilities with your unique business needs and digital transformation goals

    Flexible resource management and cost optimisation that scales with your business growth, ensuring optimal value and cloud efficiency

Microsoft Power Platforms

Comprehensive Power Platform implementation, customisation, and 24/7 technical support from certified specialists to maximise your business process automation capabilities

  • Custom security solutions to protect your Power Platform applications, ensure data governance, and maintain compliance with industry regulations

    Tailored training programs and strategic consulting services that align Power Platform capabilities with your unique business workflow and efficiency goals

    Flexible licensing and application management that scales with your business growth, ensuring optimal value and ROI from your low-code/no-code investments

Microsoft AI

Comprehensive AI services implementation, customisation, and 24/7 technical support from certified specialists to maximise the transformative potential of artificial intelligence for your business

  • Custom security and governance solutions to protect your AI deployments, ensure ethical data usage, and maintain compliance with evolving AI regulations

    Tailored AI strategy consulting and training programs that align cutting-edge AI capabilities with your unique business challenges and innovation goals

    Flexible AI solution management and scaling options that grow with your business needs, ensuring optimal value and measurable returns on your AI investments